Thoughts and Policy for Building a Better Pennsylvania

The Power of Moments – Book Review

The existentialist philosopher Kierkegaard once wrote that we live forward but understand backward. In their book The Power of Moments, authors Chip Heath (Stanford) and Dan Heath (Duke) help us explore those defining moments in our lives that shape our core identity. The authors identify four main characteristics of defining moments (though some of the most memorable combine two or more of these elements):

Elevation: “defining moments rise above the everyday. They provoke not just transient happiness, like laughing at a friend’s joke, but memorable delight.”

Insight: “defining moments rewire our understanding of ourselves or the world.”

Pride: “defining moments capture us at our best – moments of achievement, moments of courage.”

Connection: “defining moments are social…these moments are strengthened because we share them with others.”

The authors divide these defining moments into three main categories:

Transitions: promotions, the first day of school, the end of projects, etc.

Milestones: retirement, unheralded achievements, etc.

Pits: dealing with negative feedback, loss of loved ones, etc.

In business as in personal life, the authors argue that we benefit from building the habit of “moment-spotting.” This can often be a harder task in business because we get “consumed with goals” and when that happens “time is meaningful only insofar as it clarifies or measures our goals. The goal is the thing.” But the authors seek to push back against this goal-oriented framework: they remind us that “for an individual human being, moments are the thing.” And they point out that even celebrating an achievement is “embedded in a moment.”

As an example of concrete defining moments in the workplace, the authors ask us to think about the first day at a new job. “For new employees, it’s three big transitions at once: intellectual (new work), social (new people), and environmental (new place.)” If we can recognize that this first day provides an opportunity for a defining moment filled with elevation, insight, pride, and connection, then we will realize that “the first day shouldn’t be a set of bureaucratic activities on a checklist. It should be a peak moment.”

In addition to tips on how to recognize defining moments, the book gives helpful advice for how to craft those moments. This advice is often deeply practical and simple, such as boosting sensory pleasures (color, taste, music), but the advice also relies on psychology in suggesting ideas like using games or competition to simulate the feeling that the stakes are raised, or using novelty to challenge expectations and break social scripts.

The authors conclude their book with a series of imaginative what-if questions:

  • What if every organization in the world offered new employees an unforgettable first-day experience?
  • What if every student had an academic experience as memorable as prom?
  • What if every patient was asked, ‘what matters to you?’
  • What if you called that old friend right now and finally made that road trip happen?
  • What if we didn’t just remember the defining moments of our lives but made them?

This book reminded me of Pixar’s animated movie Inside Out. In this imaginative movie, we see inside the brain command center of a girl named Riley, and we watch as her personified emotions help her to navigate daily life. Inside the ecosystem that is Riley’s brain, we see islands that represent Core Memories – defining moments from Riley’s life.

In my review of the movie, I suggested to parents that you talk to your own children about their core memories: ask your kids about the memories that define them. Ask questions like, “what is your favorite family memory?”, and “Do you remember what made you feel the saddest?” – Let your children take the lead because the memories that are core to them may not be what you’d expect . . . but don’t be afraid to use prompts as need, i.e., “remember when we first got Rover?” As we enter into this New Year, reflecting as a family on defining moments, both individual and familial, can help contextualize those resolutions and goals we have set for 2019, while helping us avoid being consumed by those goals and instead remain watchful for those extraordinary moments that enrich life.

The Great Revolt – Book Review

With Salena Zito

Salena Zito has been a political journalist for almost 15 years. Her rule for traveling is “no planes, no interstates and no hotels.” While many pundits, journalists, political strategists, and the like tend to fly over the rural and industrial areas of America, Zito stays at the local bed-and-breakfasts and eats at the local diners. This dedication to getting to know Middle America has given Zito a compelling vantage point for understanding the 2016 election. Her book The Great Revolt (co-written with Republican strategist Brad Todd) introduces us to the counties and citizens who put Donald Trump in the White House.  Through a compelling mix of anecdotal insight, extensive number-crunching, and substantive analysis, the book showcases “the populist coalition reshaping American politics.”

The authors identify several archetypal Trump voters, from the much-discussed Evangelical to the Independent who only votes once in a blue moon. The section on the white working class voter contains several surprises. The authors note that “among those surveyed for this book in this demographic, 84% were actually optimistic about the future of their career, even as they expressed concern for their communities.” (20.) In addition, this voter group “ranked Trump’s promise to bring back manufacturing jobs as more important than his promises to protect safety-net programs or his pledges to build a wall on the Mexican border or put conservative judges on the Supreme Court” (20.) On a much more sobering note, “fully half of this group reports that they know someone personally who has battled drug addiction.” (21)

Similar to this group is another voter demographic that the authors call the Rough Rebounders, who tended to be Trump’s fiercest supporters.

Regarding this group, the authors write: “whether they were bouncing back from foreclosure, bankruptcy, multiple family breakups, or business calamity, Rough Rebounders saw in Trump something they wanted to believe about themselves – a resilient and unconventional survivor who seemed tougher than his critics and his obstacles.” The authors note that “Trump’s missteps and gaffes and penchant for saying the impolite, the inappropriate, or just the inaccurate, endeared him even more to many of these voters.” (79)

Another fascinating voter group identified by the authors is the Rotary Reliables. Here’s the demographic summary:

“The Rotary Reliables are at the top of the pyramid in their communities, the kind of people who run the factories, banks, and civic organizations. But unlike the upper class congregating in the nation’s most elite zip codes, these voters spend much of their lives intersecting not with fellow college-educated professionals, but with working-class voters. They hunt and fish with them, they share PTA duty at school with them, they sit on the same church pews. Unlike the corporate manager who lives in a cul-de-sac outside Dallas or Philadelphia, these college-educated voters in less-educated communities knew plenty of people who were not only voting for Trump, but were enthusiastic about him.” (145)

The most important thing to note about this voter group is that they “voted with their neighbors and not their economic or educational class” (146.) The authors explain that “the sense that Trump was looking at the overlooked, and fighting for the forgotten in Middle America, enabled him to succeed with the upper-middle-class votes in places like Erie who are scarcely different demographically from the suburbanites who were the weakest part of the Trump coalition” (159.)

The broader county-based data analysis is a particular strength of the book. The authors draw attention to the sheer number of counties that were crucial to Trump’s election:

“Thirty-five counties in Ohio, long the nation’s premier presidential bellwether, swung 25 or more points from 2012 to 2016. Twenty-three countries in Wisconsin, thirty-two counties in Iowa, and twelve counties in Michigan switched from Obama to Trump in the space of four years. With few exceptions, these places are locales where most of America’s decision makers and opinion leaders have never been.” (3) On the other hand, “of the forty-four mega counties in the nation with populations over one million, Trump carried only three – Tarrant County, Texas, which includes Fort Worth; Maricopa County, Arizona, which includes Phoenix; and Suffolk County on Long Island, New York” (144.) In these counties “Trump’s net margin of votes in mega counties was worse than Romney’s in thirty-two of the forty-four” (144.)

A surprising finding is that “Trump did very well among the college-educated in counties farther away from major cities – a vital component of the record margins he assembled in those non-metropolitan counties” (144.) Though, as might have been expected, “in counties with far more than the national average of 29.8 percent of adults with bachelor’s degrees, Trump fared poorly. Of America’s one hundred most educated counties, he carried only nineteen – Romney had carried twenty-six” (144.) Regarding these findings, the authors summarize that “Americans who live their lives among a group of friends and neighbors with varied educational backgrounds preferred Trump more than Clinton or Romney, while college-educated Americans who live exclusively among other degree holders were less likely to support Trump, even if they were otherwise Republican” (145.)

The book also features insightful analysis of specific counties that voted for Trump such as Luzerne County, Pennsylvania. The authors write: “traditionally, Luzerne County has been emblematic of the heart and soul of the working-class wing of the Democratic Party. Its residents personified the character traits of the New Dealers; they supported government social programs that served as a safety net for the residents, they were pro-life, pro-gun, they joined unions and churches alike” (28.) Trump’s victory in Luzerne was crucial in securing the state, but it’s rather remarkable that this historically blue county went red. After all, “in 2008, Barack Obama beat Republican nominee Senator John McCain of Arizona by 9 percentage points in this county; he beat Mitt Romney in 2012 by 5 points” (31.) And yet, a mere four years later, Trump beat Clinton in this county by a 20 point margin.

So what does the future of United States politics look like? Zito echoes the notion that there are two Americas. One America is found in the Big Four clusters [New York, Los Angeles, San Francisco, Washington D.C.] which is dominated by various keywords like “cosmopolitan” and “multiculturalism” and “open borders.” That America is powered by the technocratic progressivism on full display in Hillary Clinton’s campaign. And then there is the America that is so diligently detailed in The Great Revolt. Zito writes that “the emerging populist-conservative coalition is in no small measure a resistance to the mores and powers of those Big Four clusters – and the Democratic message of the Obama era has proven to be a purely distilled insistence on conformity to the values, societal norms, and priorities of that hyper-educated, metropolitan class.” Zito explains that “if the people who make branding, news, and political decisions are immersed in environments hostile to a coalition that represents a governing majority of the nation, cultural schism is the most likely outcome.” (236) Zito identifies the NFL controversy as one example of this schism and warns that “the NFL won’t be the last gas tank to combust under the friction of the colliding mores of coastal brands and heartland populists” (257.)

Nevertheless, the idea of an emerging ascendant multicultural coalition of voters remains increasingly plausible as well, and in fact, both the Democratic party and large businesses like Starbucks and Google, are banking on the future of that coalition.  Zito quotes the journalist Ron Brownstein: “in the long run, Republicans have a demographic problem and Democrats have a geographic problem” (263.) The future likely belongs to whichever political party can solve their respective problem the fastest.

 

 

A City Transformed – Book Review

Lancaster City is one of the oldest inland cities in the United States of America. It was originally settled in 1709 by German immigrants, the Pennsylvania Dutch. Lancaster was originally known as Hickory Town and was designed by James Hamilton. Lancaster was chartered as a city on March 10, 1818. During the Revolutionary War, Lancaster was the capital of the American colonies for one day, September 27, 1777, when Congress was fleeing from the British. Lancaster was also capital of Pennsylvania from 1799 till 1812.

In his book A City Transformed, David Schuyler traces the history of redevelopment in Lancaster City from 1940 through 1980. Schuyler is Professor of American Studies at Franklin & Marshall College and he has spent a lot of his academic career exploring the challenges cities faced during the second half of the 20th century.

In the postwar years, cities across America faced drastic economic decline. Lancaster was one such city and in order to try and address this decline, the city adopted various urban renewal programs with the goal of revitalizing the city and particularly downtown.  Sadly, as Schuyler documents, most of these government-driven programs were failures that often exacerbated the problems. One of the greatest issues facing Lancaster was the need for affordable housing. Schuyler writes that “the discovery of a crisis in housing was the initial step in the development of a comprehensive urban renewal program for Lancaster” (pg. 35) After the Lancaster newspaper drew attention to the substandard living of poor residents in Barney Google Row and Shanytown where the “houses” were shacks with no running water or electric, Lancasterian leaders decided that something needed to be done. Unfortunately over the course of the next several decades, providing adequate housing for poorer families would prove a harder task than what was imagined.

Pertaining to housing, Schuyler documents in heartbreaking detail the unintended effects of gentrification with the Church-Musser plan for townhouse development which led to large increases of rent driving out poorer families from their homes. Schuyler also explores the ugly reality of segregation and the ways in which racial tensions also hurt families and kept them from accessing affordable housing.

One recurring theme in A City Transformed is how government intervention consistently made things worse. For example, during the summer of 1965, Lancaster’s leaders decided to demolish the historic west block of Lancaster despite intense public opposition. Schuyler writes that “despite the concerns, citizens voiced at the September 1964 public hearing, and despite editorials that warned against turning downtown into a rubble-strewn wasteland … members of City Council and the Redevelopment Authority abandoned a policy that had prevented premature demolition and adopted a new one that ensured it.” After demolishing the west block, the block sat vacant for almost a full decade and became known as “our hole in the ground” (pg. 87).

A City Transformed is a sobering account of Lancaster’s history here in the 20th century and the struggles for economic sustainability and affordable housing. Despite the best interests of Lancaster’s leaders, often the very initiatives that were hoped to alleviate the problems of the poor and revitalize the economy had the opposite effects. Nevertheless, the book is also a celebration of the enduring spirit of Lancastrians, their compassionate conservatism, and their work to try and make the city a better place for everyone.